Creating Smarter AI-Powered Customer Experiences
Today’s business leaders want to transform their B2B commerce operations to deliver a flawless customer experience across all channels - from first touch to final delivery. Increasingly, emerging technologies like Artificial Intelligence (AI), blockchain and others are playing a leading role in the quest to deliver world class customer experiences. Join this session to learn more about how IBM Watson is helping clients deal with the exponential growth in data, improve personalization, automate cross-sell/up-sell functionality, mitigate disruptions within supply chains, and ultimately deliver the perfect order.